Monday, May 23, 2005

Beating the Management system in Star Trek Voyager

In a Star Trek Voyager episode, the Doctor is kidnapped and taken to a facility on an alien planet where he is required to carry out treatment as ordered.

The Top People on the planet get the best treatment and an allocation of sufficient drugs. Lower level people have only a very small allocation and so are generally just left to die.

The Doctor is ethically disgusted. He discovers that, for the top level, the allocation of drugs is based on usage during the previous month. If patients are cured, the allocation of drugs diminishes.

The Doctor discovers that if he lies about his cure rates, his drug allocation remains high, so he can use the surplus to treat the low level patients also.

PRISM Consultancy International : Training and Courses for Process Improvement

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