Saturday, December 31, 2005

Catch 22 targets - moving goalposts

On the frontispiece to Joseph Heller's Catch 22:

"....Colonel Cathcart, who cares for nothing except keeping in well with his superiors. To do so, he continually increases the quota of missions his men must fly before being sent back home".

Do you know people who achieve, or nearly achieve, the targets set them by management, only to see them increased for the next month, quarter, or year "in the name of continual improvement, and to keep them motivated"?

Just when you think you've "got there"......!

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