Wednesday, April 20, 2005

Overcrowded trains at Telford

Do Arriva Trains Wales appreciate the problems they cause when they provided inadequate amounts or types of rolling stock on their trains? On Monday this week, 18th April - the 0825 Shrewsbury-Birmingham, normally a reasonably adequate Class 158 Unit, was formed by a two-car Class 150. These are normally suburban trains, (really the seating is too narrow and uncomfortable even to carry that description) but a whole hour in those cramped uncomfortable seats (not even enough room to turn the page of a newspaper) is really not on.

And at least by joining at Shrewsbury I was able to get a seat - there were a large number of passengers joining at Telford who were forced to stand for the entire journey. Probably the train company response would be "the alternative would be to cancel the train".

But do company bosses get out and about to experience at first hand the consequence of failure to provide?

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