Friday, September 09, 2011

Deming’s Chain Reaction for the 21st Century? By Dave Kerr


  
Pulling my reflections from earlier parts of this series of articles together, this kind of picture begins to emerge, one which might represent a version of the Chain Reaction for modern times?

This is developing thinking – definitely not a finished work, and not detracting in any way from Deming’s original work.

I am hopeful that this, or some further development, will help to engage a wider audience – leading to a greater take up in practice – leading ultimately to a better quality of life for all.

What do you think?

Friday, September 02, 2011

Social Entrepreneurship and the Deming Chain Reaction - by Dave Kerr



Recently I have been both encouraged & excited to discover that, whether by design or accident, there appears to be an uncanny resemblance to a Universal Deming Chain Reaction/ Cycle in practice within what appears to be referred to as the world of ‘Social Entrepreunership’

In the foreword of Tania Ellis’s book “The New Pioneers ” (Wiley 2010 ISBN 978-0-470-74842-8), Professor Klaus Schwab, Founder & Executive Director of the World Economic Forum, states that:

 “The main idea is that leadership is meant to serve all stakeholders of a company – and, at a higher level, serve the global community. Leaders must act as the trustees for the long term prosperity of the community.”

The book contains many specific examples of this principle in play. One that particularly strikes me is the LifeStraw produced by a Swiss based Danish company, Vestergaard Frandsen, a textile business which used to produce work uniforms but now specialises in disease control textiles & other innovative life saving products & concepts. The LifeStraw is a 25cm long water filtration straw which – at a price of less than 6 dollars for governments or international relief organisations – can be used by a person for up to a whole year to turn most dirty water into safe drinking water!

Another interesting example comes from Blue Ventures, this year’s winner of the Buckminster Fuller Challenge  (Blue Ventures & Buckminster Fuller Challenge http://challenge.bfi.org/2011Finalist_BlueVentures). By connecting conservation with wealth creation (a good summary of the Chain Reaction?) Blue Ventures has found a way to help fishing communities in the developing world experience a counter-intuitive reality: that saving fish doesn’t mean starvation, it means surviving & prospering!

One further example for the time being comes from GlaxoSmithKline (GSK) as reported in the Independent on Monday 6th June 2011 (http://ind.pn/mm6DJa).

Commenting on the move by GSK to offer its Rotarix vaccine (a vaccine which prevents diarrhoel disease – a deadly bug responsible for the deaths of more than half a million children annually) to poor nations for £1.50 a dose rather than £30, Andrew Witty, chief executive of GSK was reported as stating:

·         The drug  industry too often acts “as though it is detached from society.”

·         “To be successful in the long term, we have to operate in a way that is in step with society & its expectations.”

·         This move is  “not a gimmick or one off philanthropic gesture part of a concerted strategy to change our business model.”

·         “Specifically, we are aligning our commercial success with doing what we can to tackle the healthcare needs of people in all countries, including the poorest.”

In the final part 6 I will attempt to pull all this together.

A New Conversation for Quality Management | Quality Digest

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